Our
service is designed for a fast response at all stages:
We
provide our customers with free sample containers/slide mailing
containers and full packaging, with return postage pre-paid in the UK
Our
containers/packaging can be posted in a normal postbox... no more journeys to the Post
Office!
Samples
are received at REST ASSOCIATES in the post, which is delivered
twice daily (at 8.30am and 2.30pm). They are immediately
unpacked, logged into our database and prepared for automated
overnight processing.
From
7am the following day, samples are removed from the processor,
embedded, trimmed, sectioned, mounted on slides and stained. They
are then examined by our pathologists and reports generated and
sent to you - well over 90% on the working day after they are received by the
laboratory. Urgent reports can be faxed the morning after
receipt and we have two mail collections daily to speed replies by
mail.
Faxed
reports are routinely sent as soon as the report is completed.
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